Atlantic Mind Group Terms and Conditions

Last Updated: February 28, 2026

1. Introduction

These Terms and Conditions (the "Agreement") govern the use of services provided by Atlantic Mind Group ("the Company," "we," "us," or "our") and constitute a legally binding agreement between Atlantic Mind Group and the individual or entity purchasing services ("the Client," "you," or "your"). By booking a service or making a payment, you agree to be bound by these terms.

2. Services Provided

Atlantic Mind Group provides neuro-affirming cognitive ergonomics, assessment-informed systems, and support for neurodivergent adults. Specific services include:

  • Cognitive Baseline Assessment: A structured evaluation of cognitive patterns and requirements (£580).
  • Workflow and Assistive Technology System: Custom digital or physical infrastructure design (£580).
  • 9-Week Cognitive Remediation Intensive: A structured program for cognitive skill development (£580).
  • Post-Diagnosis Concierge: High-ticket, comprehensive support for navigating life post-diagnosis (£1,250).

3. No Medical Advice

The Client acknowledges and agrees to the following:

  • Important: Atlantic Mind Group does not provide medical diagnoses, clinical therapy, or psychiatric treatment.
  • Not Medical Advice: The Services do not constitute medical advice, clinical mental health counseling, psychotherapy, or psychiatric treatment.
  • No Diagnosis: We do not provide formal medical or psychological diagnoses. Our assessments are for cognitive ergonomics and systems support purposes only.
  • Not a Substitute: These Services are not a substitute for the advice of a physician, psychiatrist, or licensed therapist. The Client is encouraged to consult with qualified medical professionals for clinical needs.
  • Risk Responsibility: The Client assumes all responsibility for their health and well-being.

4. Payments

The Client agrees to pay the fees associated with the selected service as listed at the time of booking.

  • Standard Services: Fees for the Cognitive Baseline Assessment, Workflow System, and 9-Week Intensive (£580 each) are due in full at the time of booking unless otherwise agreed in writing.
  • High-Ticket Services: High-ticket services, including the Post-Diagnosis Concierge (£1,250), must be paid in full upfront prior to the commencement of the first session.
  • Currency: All fees are stated and payable in British Pounds Sterling (GBP).
  • Late Payments: We reserve the right to suspend services or access to materials if payments are not received according to the agreed schedule.

5. Third-Party Funding (including Access to Work)

If you are seeking to pay for Services using Access to Work (AtW) funding or any other third-party funding arrangement (including employer funding), you understand and agree that:

  • Client Responsibility: We may accept AtW or other third-party funding as a payment method, but you remain ultimately responsible for payment of all fees and charges due under this Agreement.
  • Refusal or Non-Payment: If AtW, an employer, or any other third-party funder refuses to pay, does not pay, or delays payment for any reason (including missed sessions, late cancellations, administrative issues, eligibility decisions, or policy changes), you and or your employer (as applicable) must pay the outstanding balance on demand.
  • No Waiver: Our agreement to invoice a third-party funder does not waive our right to seek payment from you if the funder does not pay.

6. Intellectual Property Rights

Atlantic Mind Group retains exclusive ownership of all intellectual property created or provided during the delivery of Services.

  • Sole Ownership: All materials, including the "Mismatch Map" and the "Personalised Operating Manual" (and any drafts, templates, frameworks, worksheets, exercises, prompts, session slides, recordings, or other supporting materials), are the sole property of Atlantic Mind Group.
  • Limited License: The Client is granted a non-exclusive, non-transferable, revocable license to use the materials for their personal, non-commercial use only.
  • Prohibitions: The Client shall not record sessions, reproduce, distribute, sell, license, publish, share, or create derivative works from our proprietary materials (including the "Mismatch Map" and the "Personalised Operating Manual") without our express prior written consent.

6. Client Obligations

To ensure the effectiveness of the Services, the Client agrees to:

  • Provide accurate and complete information during assessments.
  • Engage with the systems and protocols designed during the intensive or concierge sessions.
  • Notify the Company of any specific accessibility requirements at least forty-eight hours prior to a scheduled session.

7. Limitation of Liability

To the maximum extent permitted by the laws of England and Wales:

  • Atlantic Mind Group shall not be liable for any indirect, consequential, or economic loss arising from the use of our services or systems.
  • Our total liability for any claim arising out of this Agreement shall not exceed the total amount paid by the Client for the specific service giving rise to the claim.
  • Nothing in this Agreement seeks to exclude or limit liability for death or personal injury caused by negligence.

8. Data Protection

The Company processes personal data and sensitive health-related inquiry data in accordance with the UK General Data Protection Regulation (UK GDPR). Detailed information regarding data handling can be found in our Privacy Policy.

9. Term and Termination

  • Termination by Company: We reserve the right to terminate the service immediately if the Client breaches these terms or if the professional relationship is deemed no longer viable.
  • Effect of Termination: Upon termination, all licenses to proprietary materials are revoked, and any outstanding fees become immediately due.

10. Governing Law and Jurisdiction

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.

11. Entire Agreement

These Terms and Conditions, alongside any specific Service Agreement signed by the Client, represent the entire agreement between the parties. Any amendments must be made in writing and signed by both parties.