Atlantic Mind Group Privacy Policy

Last Updated: February 28, 2026

Atlantic Mind Group (referred to as "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://atlanticmind.group/), inquire about our services, or engage with us for neuro-affirming cognitive ergonomics and support services.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Important Information and Who We Are

Atlantic Mind Group is the data controller responsible for your personal data. Our services are specifically designed for neurodivergent adults and employers seeking assessment-informed systems and cognitive ergonomics.

It is important to note that Atlantic Mind Group provides educational and organizational support. We do not provide medical diagnoses, clinical therapy, or medical treatment.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect contact details and sensitive health-related inquiry data to provide our support services. This includes information regarding neurodivergence and cognitive needs (special category data) so we can tailor our services appropriately. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity Data: Includes first name, last name, and title.
  • Contact Data: Includes email address, telephone numbers, and billing address.
  • Financial Data: Includes payment card details and transaction history.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
  • Special Category Data: Due to the nature of our services (neuro-affirming support), we may collect sensitive information regarding your neurodivergence, cognitive needs, cognitive profiles, or other health-related inquiries to provide our services. We process this data only with your explicit consent or where necessary for the provision of our services.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Special Category Data by filling in forms on our site or by corresponding with us by post, phone, or email. This includes inquiries about our Cognitive Baseline Assessment, Workflow systems, or Concierge services.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns. We collect this personal data by using cookies and similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you, such as providing the Post-Diagnosis Concierge service or the 9-Week Cognitive Remediation Intensive.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications. You have the right to withdraw consent at any time by contacting us.
  • Explicit Consent: Where we process Special Category Data (including health-related data such as information about neurodivergence and cognitive needs), we rely on your explicit consent as the lawful basis for that processing.

5. Purposes for Processing

We use your data only for service delivery and communication, including for the following specific purposes:

  • To register you as a new client and manage your account.
  • To deliver assessments, manuals, and cognitive maps.
  • To process payments for high-ticket services, including the £1,250 concierge service.
  • To support Access to Work claims, including communicating with the Department for Work and Pensions (DWP) or other relevant government bodies where necessary to process claims and verify service delivery.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To improve our website, services, and client experiences.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

In the event of a suspected personal data breach, we will notify you and any applicable regulator where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under the UK GDPR in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at our registered business address or via our website contact portal.

9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Contact Details and Complaints

If you have any questions about this Privacy Policy or our privacy practices, please contact us at Atlantic Mind Group.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.